Shipping Policy

This shipping section only applies to products sold by 3D Riggers, each shop will have it’s own terms and conditions regarding shipping. All our products exclude the price of shipping.

All our products will be shipped via Courier Guy to your door. The price for courier is subject to change as this is the shipping method to all mayor areas.

Refunds and Return Policy

Should you for any reason wish to cancel your purchase you will be liable for a 15% handling fee. You must advise us in writing of your cancellation and any such cancellation must be signed by the person who made the original purchase. The goods must be returned to us undamaged in the original packaging within 7 calendar days.

3D Riggers recommends that you use Postnet Couriers for all returns as it offers shipment tracking through a 24 hours customer helpline. Should you choose to use a carrier that does not offer a tracking facility and the goods are lost then no refund or return will be considered.

Refunds will be issued as store credit or replacement of product. No cash refunds. Products that are 3d printed by our company can be returned within 7 days of the purchase order, after 7 days the order will not be refunded or replaced. Please note that products are 3d printed and will not have the quality of injection molded parts (Layer lines).